Refund policy

Mully Return Policy

We want you to love your Mully experience. If you're not completely satisfied with your purchase, we offer hassle-free exchanges and store credit through our easy-to-use self-serve returns portal powered by Loop.

Returns Eligibility:

  • Returns must originate from within the United States.

  • Items must be in original condition, unused, and include all original packaging.

Return Window:

  • Eligible items may be returned within 35 days from the date your return is initiated.

Return Options:

  • Exchange: Eligible for exchange within 35 days while the returned item is in transit.

  • Store Credit: Eligible for store credit within 35 days while the returned item is in transit.

Return Destination:

  • Please send your returns to our designated returns address:

    Mully Returns 555 Friendly St Pontiac, MI 48341 United States

Initiating a Return: To begin a return, please visit our self-serve returns portal. Follow the step-by-step instructions to generate your return label and choose your preferred return outcome.

 

Thank you for choosing Mully! If you have any additional questions, our customer support team is here to help.